Responsibilities:

• Promotes a safe and secure environment for Company associates, temporary employees, and customers' products.
• Follows established operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current.
• Investigating inventory discrepancies found through cycle counts and determining root cause of problem.
• Identifying any issues with returned shipments, notifying the client, and processing the returned shipments into stock.
• Ensuring that all proper written documentation is signed off and filed.
• Directing and leading any physical inventories or samplings as requested by the customer to ensure the integrity of the inventory process.
• Identifying and researching unique inventory occurrences to correct them prior to having to lock a bay or make an inventory adjustment.
• Keeping inventory and customer service Key Performance Data (KPI's) within customer requirements.
• Manages key operational requirements within the budget and according to customers' requirements.
• Builds a positive teamwork environment by listening and communicating with all associates and coaching as appropriate.
• Lead all customer service requirements for scheduling truck throughput flow and follow up to any receiving or shipping issues.
• Coaches and trains associates to become successful and productive including issuance of training, performance plans or counseling as necessary.
• Plans, assigns, and supervises work of hourly inventory associates.
• Plans, assigns, and supervises work of hourly customer service associates.
• Meets and exceeds customer satisfaction through strong understanding of customer expectations.
• Addresses and helps resolve customer complaints both verbally and written directly and indirectly to include but not limited to shipping and receiving discrepancies.
• Inputs payroll data (hours, comments) for hourly direct reports daily. Must be approved weekly.
• Interviews applicants for hourly roles and makes hiring decisions in conjunction with the DCM.
• Maintain food safety and sanitation standards, in accordance with Food Safety Guidelines.
• Carries out supervisory responsibilities and any other supervisory tasks as assigned in accordance with the organization's policies and applicable laws.

Benefits:

• Medical, Dental, Vision 1st of month after hire (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture

Job Type: Full-time

Salary: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Evening shift
• Night shift
• Overnight shift
• Weekends as needed

Experience:

• 3PL: 2 years (Required)
• DC Supervisory: 2 years (Required)

Ability to Relocate:

• Delanco, NJ: Relocate before starting work (Required)

Work Location: In person

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